Conflict Resolution Management tangles important characteristics. It is a strong preventive tool to encounter and defuse potential conflicts. It brings efficient and applicable skills to cope with interpersonal clashes and business conflicts. It teaches how to manage collaborative negotiation and achieve a win-win result. Conflicts bring plenty of emotions for introverts as well as for extraverts. Thus, whenever you are caught up at the heart of a conflict, the following are five fundamental tips you can apply to manage your conflicts. 1. Step back "Vent" your emotions, acknowledge and handle them. Structure your thoughts and self-analysis, identify your positions and needs. Focus on...

In my article last month, From Great to Outstanding, I discussed the concept of agility which determines who will stand out amongst those who have successfully moved from good to great. And there a hanging question which I promised to tackle in this issue: How do you build an agile culture? The process of building a culture of agility is a mix of science and art. Hence, there is no exact formula in executing it. It’s not rocket-science either. The framework or model to be used differs from one company to another. In my experience helping organizations create an agile culture,...

X